Communications Channel
Whether you're communicating with vendors, resolving issues with internal stakeholders, or managing the approval process, our communications channel can help streamline your accounts payable processes and improve collaboration across your team.
Centralize Communications
Our communications channel provides a centralized platform for all communication related to accounts payable processes. This platform allows you to communicate with vendors, internal stakeholders, and other members of your team in real-time, keeping everyone on the same page and ensuring that all communication is captured and organized in one place.
Vendor-specific
With our communications channel, you can easily track and manage all communication related to specific invoices or vendors, making it easy to resolve issues and answer questions quickly. The platform also allows you to attach and share documents, such as invoices or purchase orders, directly within the communication thread, streamlining the approval process and reducing the need for email exchanges.
In-app communications
EZ Cloud's communications channel is fully integrated with our AP automation solution, ensuring that all data is synced and up-to-date across all devices. This integration means that you can work seamlessly across desktop and mobile devices, without having to worry about data discrepancies or missed approvals.
Don't let communication breakdowns hold your business back.
Experience the benefits of our AP automation solution and communications channel. Contact us today to learn more about how our solution can help your business streamline its AP processes, reduce costs, and improve collaboration.
Frequently asked questions
What is the primary purpose of the EZ Cloud communications channel?
The primary purpose of the EZ Cloud communications channel is to facilitate seamless communication and collaboration among users and suppliers. This channel enables users to ask questions, report issues, and expedite the approvals process.
How does EZ Cloud improve communication between businesses and vendors?
EZ Cloud includes both a supplier portal and communications channel that facilitates seamless communication between businesses and their vendors. Vendors can access the portal to monitor invoice statuses, receive updates on approvals, and update their information. This eliminates the need for manual communication and fosters a more efficient and transparent process.
Is there a cost associated with using the EZ Cloud communications channel?
This is provided as a value-added service and feature for customers, and there is no additional cost associated with its use.
Can I expect real-time support from the EZ Cloud team on the communications channel?
Response times may vary depending on the volume of inquiries and availability of support staff. For urgent issues, it is recommended to contact the EZ Cloud support team directly through email or phone.
What are the benefits of real-time visibility into vendor information for businesses using an AP automation solution?
Real-time visibility into vendor information enables businesses to quickly identify and resolve issues, such as discrepancies in payment history, open invoices, or outstanding balances. This proactive approach ensures efficient vendor management and fosters strong relationships with suppliers.
What's next?
Here’s our process.
To take the first step and schedule a discovery call, select Get Started below.